Professional Email Writing Worksops – Tools and Technique

This business writing course focus on practical tools that makes the writing process easier. It is highly hands on and designed with less theory and more concerned in practical tools that learners can immediately implement back on the job.

Learning Outcome

By end of this training, you will be able to:

  • Avoid common mistake that sabotage workplace writing
  • Write email subject that demands attention
  • Build a writing framework faster
  • Organise information in a way that audience understand the purpose of writing
  • Write an email with logical structure and easy to read
  • Write and reply email in a more pleasant style in various scenario

Who Should Attend

  • Anyone that would like to improve their business writing and email writing
  • Managers or team leaders that need to train your employee on email writing training
  • Fresh graduates that would like prepare themselves for an interview or a new job

Email Writing Training Outline

The scope and contents includes but not limited to the following:

Module 1: Introduction to Business WritingThis workshop begins with an opened discussion on how learners thought of the 21st century business email, what they think it should be like, how writing well can enhance an organisation’s image and their professional career, as well as the damage the opposite can cost.
Module 2: Writing Subject Title that is EffectiveThis session gets the learner to pin down on “what do you want the audience to do?”. The learner will learn what is the most effective way to promote their purpose of writing and some guidelines on how to write an effective title.
Module 3: Structure for SuccessThis segment focuses on creating a structure that you can repetitively use for any email. Learn the method to create a reader-focused content. Learners will develop a systematic and efficient writing approach that can be replicated in their daily job.
Module 4: How to Write Better EmailsLearn how to make your writing easier for people to read so that they can grasp what you meant and do what you want them to do. Use some techniques such as using bits and label to make your job easier!
Module 5: Writing it the Right WayNow that you have learnt the main framework to writing an effective email. Step up your writing by embracing 7 steps to brilliant writing. It’s also important to write using a pleasant style to build rapport with your audience.
Module 6: Writing in Different ScenariosYou have learnt to build your template and writing in a more pleasant style. What about some scenarios like angry customers, difficult customers, or asking customers for payment due? Learnt the best way to reply to your cusotmers in all the different scenario you met at work!

Email Writing Online Training Workshop Details

  • Duration: 1 day
  • Date: Call us at 017-3302519 for the latest date and promo
  • Venue: Online Classroom Via Microsoft Team
  • Early Bird Promo: RM 500 (HRDF SBL-KHAS CLAIMABLE)
  • Standard Rate: RM 800 (HRDF Claimable)

Here’s Why You Should Join Our Course

Small Class Size : Our workshops are run in small classes of maximum 10 participants per class to ensure better learning absorption.

Excellent Materials: You will receive a complete workbook that contains what we have learnt in the workshop for your on-going development.

Post-Workshop Support: We won’t leave you helpless when you go back to your work. We offer complimentary 60-days assistance as well as free resources and updates by email. We answer your follow up questions!

Expert Trainer: This is our in-house trainer that has gone through practical work to ensure the content is easy to understand and actionable for our participants. We also received feedback that our trainers are very friendly and helpful which helps them to learn better during the course.

Contact Us NOW

To request for brochure and registration form, please email to If you want to apply HRDF Training grant, please email to us. We can guide you through the process and furnish you with the necessary documents.

How to Join This Course? Public Workshop / In-House Training (Physical Training/Online Training)

If you have one or 2 participants, consider joining our public workshop and learn with other participants. Check out our public workshop schedule or give us a call and let us serve you!

If you have 3 or more participants, call us to arrange an in-house training for you! We can customise the course content according to your organisation’s needs. The training can be done in your place on your availability time.

The training can be delivered face-to-face and/or online depending on preferences and circumstances.

Our courses are HRD Corporations Claimable (HRDF Claimable), you may contact us to help you get your training grant approved.

Call us at 017 330 2519 to get a complementary tailor-made course for your organisation! Check out our in-house training solutions.

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